The cookies we set
sb-supabase-auth-tokenkeeps you signed in as you move between pages. It is also set the first time you ask the search box a question without an account, so the conversation stays yours (a visitor session, not an account). It holds your session, nothing else: no record of the pages you visit. It lasts until you sign out, or for up to 400 days. A long session can be split across a few cookies with the same name and a number on the end.- While you sign in with Google, or reset your password, a short-lived companion cookie ending in
-code-verifierproves the request came from your browser. It is removed when sign-in completes. nh_convis set once the search box has answered you. It names your current conversation, so the development and home pages you open next carry your search. It holds only the conversation's id: the conversation itself is read through your own session, so the id shows nothing to anyone else. It lasts 90 days.nh_claimis set when you sign in or create an account after asking the search box something, so that conversation moves into your account. It lasts a day at most and is removed once the conversation has moved.nh_consentremembers your answer about analytics cookies, yes or no, so we ask only once. It holds that answer and nothing else, and lasts 365 days; then we ask again.
Each is strictly necessary for something you asked for (an account, a conversation, or keeping to your answer), so the law does not ask us to seek your consent for it.
Analytics, only if you say yes
If you say yes, Google Analytics shows us which pages are visited, how people arrive (from a search engine or another site, for example), what kind of device they use, the area they are in, how far down a page they read, and which links to builders' websites they follow. Google works the area out from the connection and does not keep the IP address. We use it only to see what helps buyers and to make the site better. Until you say yes, the Google Analytics code is not even loaded.
_gais a random number that tells one browser from another, so a return visit counts as the same visitor. It lasts 395 days._ga_VXZ5L2PLK6keeps count of your visits and the one you are on. It lasts 395 days too.
What Google is never told:
- What you type into the search box or a tool, or any figure: a page's address reaches Google as its path and any campaign tag, without its search.
- Where you are: the position “New homes near me” uses stays with us.
- The link to a shared tool result, or to a conversation.
- Who you are: no name, no email address and no account.
Google signals and every advertising feature are switched off, and so is sharing the data with Google for its own products. Google processes it for us under its data processing terms, keeps it for 14 months and then deletes it, and may process it in the United States, under the UK Extension to the EU-US Data Privacy Framework.
Your answer
Change it here at any time. Turning analytics cookies off deletes them from this browser at once.
Kept in your browser, never sent to us
nh:recent-searches(local storage): your last 5 searches in the search box, so it can offer them again. It stays in this browser until you clear it.nh:tool-figures(session storage): your own figures in the tools (an income, a deposit, monthly commitments, savings), so another tool, or the same one after a reload, starts from them. They never go into a page's address, and they are gone when you close the tab.nh:sheet-again(session storage): on a phone, the page an answer opened, so the chat sheet opens on it again. It is removed as soon as it is read.
How we count the tools
We count how the tools are used, so we can tell which help buyers and which do not: a tool started, a figure worked out or not, a figure's sources opened, a link followed on from the result. Each adds one to that day's total for that tool, and the totals are all we keep.
- No cookie, and nothing kept in your browser.
- No identifier of any kind, so a count cannot be linked to you, to your visit or to another count.
- Your IP address is not stored, and never a figure you type into a tool.
- Crawlers and other automated visitors are not counted.
What we do not set
No advertising or social media cookies, and nothing that follows you to other websites. If you never sign in and never ask the search box a question, the site sets no cookies at all until you answer about analytics cookies, and after a no, only the one that remembers it.
Removing them
Signing out removes the session cookie, and turning analytics cookies off above deletes the Google Analytics ones. You can also delete any of them, and the browser storage above, in your browser's settings at any time; you will simply be signed out, the search box will start a new conversation, and we will ask about analytics cookies again.